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Service Level Agreement

Our SLA's guarantee that your business will always have the availability it needs.

We can individually tailor our SLA's to our customers needs, however all of our data centers provide:

TIA 942 TIER III

24/7/365 Support

ITIL v 3.0 Service, Incident, Problem, Change & Configuration Management

ISO 27001 Security Compliance

ISO 9001 Quality Management

Overall 99.85% SLA

 

 

Want to discuss our Service Level Agreements?

Call us today on:

USA: 800 429 8983 or (1) 321 726 9941
UK: 020 8972 1390

or email the team at sales@international-presence.com

 

 

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