Healthcare

Healthcare is a compliant heavy industry with many critical processes and procedures to follow.

PresenceBPM can help healthcare companies improve performance by:

• Increasing quality of service delivery by streamlining the end-to-end patient management process

• Improving revenue cycle management initiatives with automatic work routing and notifications across groups, networks, and external partners. This reduces the time, errors and complexity of executing processes such as claims processing

• Extending the value of core healthcare systems by leveraging existing applications and legacy healthcare systems and filling in the gaps with more efficient Web-based forms, interfaces and reporting.

• Ensuring that the process that is documented is the process that is executed. Process models that actually run the process provide consistency, adherence to standards such as HL7 and audit trails to ensure compliance with regulations like HIPAA, etc.

• Decreasing overall administration costs by automating and controlling how processes are managed. Costs are therefore reduced and productivity is significantly improved.

Classic Hospitals Debt Management

The Challenge: To streamline and control the debt management process and provide real-time visibility into the financial data available.

The Solution: Use PresenceBPM to extend the functionality of its existing systems and integrate multiple data sources. Automate current processes to provide up-to-date information, giving a complete overview for use in decision-making.

Benefits:

• Real-time visibility
• Reduction in errors.
• More efficient reporting.
• Automated workflow.
• Improved cash flow.

Download the full case study in PDF format here

Indian River Medical Center Critical Numbers

The Challenge: Providing Hospital CEO’s, CFO’s and Administrators with a real time snapshot of the critical key financial and other indicators of the hospital performance at any given time.

The Solution: Through the implementation of PresenceBPM, the hospital is able to extend the functionality of its existing systems and integrate multiple data sources. Automation of current processes provides up-to-date information, giving a complete overview for use in decision-making.

• Decision makers can be more proactive with real time information
• Ability to make adjustments and be agile
• Clearer visibility into critical data

Download the full case study in PDF format here

Indian River Medical Center Foundation Fundraising

The Challenge: Every day, patients come through the doors of the Indian River Medical Center’s and receive top quality medical attention. Some of these individuals are in a position to make substantial donations to the Indian River Medical Center Foundation, but how does the medical center determine who they are and how to approach them while remaining compliant with HIPPA?

The Solution: Through the implementation of PresenceBPM, the medical center is able to extend the functionality of existing systems and integrate data sources. Automation of current processes provides up-to-date information of potential supporters and ensure timely follow-up from the Indian River Medical Center Foundation staff.

Benefits:

• Save Time and Increase Staff Productivity.
• Improve Acquisition and Retention Rates of Loyal Donors
• Provide Timely Cultivation of Prospective Donors
• Build Relationships with Prospective Donors while the value of the Medical Center is clearest to them.

Download the full case study in PDF format here