Live Tasks Queue

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The Live Tasks Queue interface is part of the Administration Client and allows you to control:

  • Scheduled Tasks Queue
  • On Demand Tasks Queue
  • Web Services Queue

Launching the Live Tasks Queue

To launch the Live Tasks Queue, hold down Control and press the Q key, or select "Server > Live Tasks Queue" from the top menu.

The Live Tasks Queue interface is divided into three main sections:

  • Category and Task tree (west of screen)
  • Filter Options and suspend / resume / add / remove controls (north)
  • Tasks list (main)
  • Server status and time (south)

The Tasks List consists of three tabs, one for each type of queue (see above).

Queued Processes

This is a list of processes that run automatically, usually controlled by a Schedule. This tab also allows you to view the most recent log entries for a Task when the Task is selected. If no Schedule is included in the Task it will automatically run every minute or so. Right-clicking on a Task brings up the following pop-up menu:

  • View Task Logs
Launches a new window displaying the detailed logs for this Task (if available).
  • View Activity Archive
Displays a high level list of times this Task and associated actions ran or failed
  • Edit Task
Opens the Task for editing in the main Task Designer
  • Suspend Task
Suspends the Task. If the Task is already suspended this will display "Resume Task" instead.
  • Remove
Removes the Task from the queue, preventing it from running in the future.

Note that you can also add a Task to the Live Tasks Queue by dragging it from the category tree to the left into the list.

On Demand Processes

This displays a list of currently active On Demand Tasks, the last time the Tasks ran, the On Demand alias, encryption settings, the cache time, and the status.

To enable a Task for On Demand requests it must be added to this list. Do this by dragging your Task from the tree view to the left and dropping it onto the list. You will then be presented with this dialog box:

This enables you to set the Task alias, the cache time (set this to 0 for no cache), whether it is suspended or active when added, and whether to use encryption.

The Task alias is how the Task is referenced when it is called by the On Demand client (web server). For example if your alias is "MyTask" and your web server is running on a machine named "presenceserver", you can call the task as follows:


Right-clicking on an item in the On Demand Processes list brings up the following pop-up menu:

  • View Task Logs
Launches a new window displaying the detailed logs for this Task (if available).
  • Disable Task
Sets the status to Suspended, preventing requests to the Task. If the Task is already disabled this option will display "Enable Task" instead.
  • Enable encrypted traffic
Causes communications between the Web Server and Presence Server to be encrypted
  • Properties
Displays the On Demand properties window, as above when the Task is first added to the list.
  • Remove
Removes the Task from the list (it will no longer be available for On Demand requests).
  • Refresh Table
Performs a refresh on this list.

Web Service Processes

This tab displays, and allows you to add, Tasks which are available as SOAP / Web Service requests. Tasks that are included in this list will expose themselves in the Presence WSDL document and can be called by a web service client from outside Presence.

To add a Task to the list of Web Service Tasks drag it from the tree to the left into the main list. You will then be presented with the Web Services properties dialog:

  • Alias This is the alias name for the Task, and is also the name of the Operation assigned to this Task in the Web Service Description.
  • Documentation Here you should provide any additional information on how this web service should be accessed and its purpose.
  • WSDL This is the location of the WSDL document that will describe this web service, relative to the URL of the Presence HTTP Server.
  • Sync Task Parameters Updates the incoming variables and data table to include exposed and required variables and data columns within the Task.
  • Task is active Uncheck this if you do not want the Web Service to be available immediately.
  • One Way If selected this Task will not be expected to return any output.
Input and Output Tabs

These tabs allow you to specify the expected input variables and data columns, translated into message parts, and the output variables and data columns. Clicking the "Synch Now" button will automatically populate these tables with information from the Task itself.