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Resources in Presence refer to re-usable objects with their own configurations. They can be managed using the Resources Explorer, which is the bottom-left pane in the Presence administration console.

The following types of Resources can be created and re-used:

For connecting to a remote FTP server in order to upload or download files from that server

For use with the SQL Statement Nodes

For sending emails from Presence.

For receiving and processing emails with Presence.

For creating and editing reusable Templates within Presence.

Generic resources for sending faxes and SMS messages.

Allows you to set up scorecard tickets for use with the scorecard collector node.

Configure LDAP connections for use with the LDAP Query Node