Difference between revisions of "TF400Gateway TroubleShooting"
From PresenceWiki
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Anything other than a Socket Error is considered fatal and needs to be investigated further. | Anything other than a Socket Error is considered fatal and needs to be investigated further. | ||
| + | |||
| + | [TF400] | ||
| + | ActivitySortType=2 | ||
| + | Archiving=None | ||
| + | AS400Port=5203 | ||
| + | CheckMissedStatusIntervalInMinutes=30 | ||
| + | debug-level=4 | ||
| + | DefaultAs400IPAddress=192.168.65.18 | ||
| + | DefaultAs400Name=ep400p1 | ||
| + | DialSuffix= | ||
| + | DriverID=A | ||
| + | EmailRecordsToCheck=5 | ||
| + | EmailTimerIntervalBusy=5 | ||
| + | EmailTimerIntervalQuiet=60 | ||
| + | EuroCharRequired=TRUE | ||
| + | FaxAtt33kConvertWaitTime=5 | ||
| + | FaxAttTrysBeforeFail=10 | ||
| + | FaxComServerName=E:\program files\Biscom\FaxcomQ_Queue01 | ||
| + | FaxComUserName=Administrator | ||
| + | FONT=CO | ||
| + | ForcePCLOverlay= | ||
| + | ForwardFaxMessagesToRouting=false | ||
| + | HostAddress=@presencebpm.com | ||
| + | ImpsGateWayPath=E:\Program Files\IMPSGATEWAY | ||
| + | ImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ | ||
| + | IncomingImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ | ||
| + | IncomingNextImpsgatewayRoutingFolder= 2179 | ||
| + | IncomingNextImpsgatewayRoutingTifFileNumber= 6000098 | ||
| + | IncomingScanFolder=E:\Faxin | ||
| + | IncomingUploadToAS400=true | ||
| + | IncomingUploadToImpsgateway=false | ||
| + | LincolnEPFaxCLPath=E:\program files\Biscom\FAXCOM Server\u\EPFax\Bin\EPFaxCL.exe | ||
| + | LOCALE=EN-UK | ||
| + | MAILGATE-MAIL=TF400 | ||
| + | MainWindow=TF400 | ||
| + | MAX_LEGALPAGE_LENGTH_USABLE=1425 | ||
| + | MAX_LETTERPAGE_LENGTH_USABLE=1122 | ||
| + | MAX_USA_LETTERPAGE_LENGTH_USABLE=1055 | ||
| + | MaxDataRead=7168 | ||
| + | MaxDelRecsInUploadQueue=40 | ||
| + | MaximumActivitiesToQuery=3 | ||
| + | MIN_LEGALPAGE_LENGTH=1245 | ||
| + | OverrideConvertStatusToIdle= | ||
| + | PCLPageSize=2280 | ||
| + | Port=7773 | ||
| + | PrintAllPages=TRUE | ||
| + | PrintPageLimit=100 | ||
| + | PrintServerCheck=2 | ||
| + | ReverseSort=FALSE | ||
| + | Service-Application=TF400$DIRECTORY:TFRequestHandler.exe | ||
| + | SLEEP=15 | ||
| + | SockInBuffer=8192 | ||
| + | STD_LEGALPAGE_LENGTH_USABLE=1369 | ||
| + | SystemDateFormat=MM/dd/yyyy | ||
| + | Transport=TCPIP | ||
| + | UseDefaultCoverPage=false | ||
| + | UseLincolnConverter=True | ||
| + | Version=7.6.4 | ||
| + | FaxComPassword= | ||
| + | [Logicals] | ||
| + | TF400$DIRECTORY=E:\TF400Gateway\ | ||
| + | TF400$LOG=E:\TF400Gateway\Log\ | ||
| + | TF400$TF400=E:\TF400Gateway\TF400\ | ||
| + | TF400$TF400_IN=E:\TF400Gateway\TF400\In\ | ||
| + | [CloudFax400] | ||
| + | FaxCloudDateFormat=dd/MM/yyyyHH:mm:ss | ||
| + | FaxCloudDirectory=\\grahamxp\c$\CloudFax400_Files\ | ||
| + | FaxCloudEnabled=false | ||
| + | FaxCloudGatewayAddress=192.168.65.27 | ||
| + | FaxCloudGatewayPortListen=4450 | ||
| + | FaxCloudGatewayPortSend=4451 | ||
| + | FaxCloudMOQTimeOut=120 | ||
| + | FaxCloudSendLogAuditRequest=true | ||
| + | FaxCloudTF400GatewayMachineName=SQLSERVEREP | ||
| + | FaxCloudTimerIntervalBusy=5 | ||
| + | FaxCloudTimerIntervalQuiet=60 | ||
Revision as of 16:26, 3 October 2011
The first thing to do should be to check the logs in the C:\TF400Gateway\Log directory for the word "error"
Anything other than a Socket Error is considered fatal and needs to be investigated further.
[TF400] ActivitySortType=2 Archiving=None AS400Port=5203 CheckMissedStatusIntervalInMinutes=30 debug-level=4 DefaultAs400IPAddress=192.168.65.18 DefaultAs400Name=ep400p1 DialSuffix= DriverID=A EmailRecordsToCheck=5 EmailTimerIntervalBusy=5 EmailTimerIntervalQuiet=60 EuroCharRequired=TRUE FaxAtt33kConvertWaitTime=5 FaxAttTrysBeforeFail=10 FaxComServerName=E:\program files\Biscom\FaxcomQ_Queue01 FaxComUserName=Administrator FONT=CO ForcePCLOverlay= ForwardFaxMessagesToRouting=false HostAddress=@presencebpm.com ImpsGateWayPath=E:\Program Files\IMPSGATEWAY ImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingNextImpsgatewayRoutingFolder= 2179 IncomingNextImpsgatewayRoutingTifFileNumber= 6000098 IncomingScanFolder=E:\Faxin IncomingUploadToAS400=true IncomingUploadToImpsgateway=false LincolnEPFaxCLPath=E:\program files\Biscom\FAXCOM Server\u\EPFax\Bin\EPFaxCL.exe LOCALE=EN-UK MAILGATE-MAIL=TF400 MainWindow=TF400 MAX_LEGALPAGE_LENGTH_USABLE=1425 MAX_LETTERPAGE_LENGTH_USABLE=1122 MAX_USA_LETTERPAGE_LENGTH_USABLE=1055 MaxDataRead=7168 MaxDelRecsInUploadQueue=40 MaximumActivitiesToQuery=3 MIN_LEGALPAGE_LENGTH=1245 OverrideConvertStatusToIdle= PCLPageSize=2280 Port=7773 PrintAllPages=TRUE PrintPageLimit=100 PrintServerCheck=2 ReverseSort=FALSE Service-Application=TF400$DIRECTORY:TFRequestHandler.exe SLEEP=15 SockInBuffer=8192 STD_LEGALPAGE_LENGTH_USABLE=1369 SystemDateFormat=MM/dd/yyyy Transport=TCPIP UseDefaultCoverPage=false UseLincolnConverter=True Version=7.6.4 FaxComPassword= [Logicals] TF400$DIRECTORY=E:\TF400Gateway\ TF400$LOG=E:\TF400Gateway\Log\ TF400$TF400=E:\TF400Gateway\TF400\ TF400$TF400_IN=E:\TF400Gateway\TF400\In\ [CloudFax400] FaxCloudDateFormat=dd/MM/yyyyHH:mm:ss FaxCloudDirectory=\\grahamxp\c$\CloudFax400_Files\ FaxCloudEnabled=false FaxCloudGatewayAddress=192.168.65.27 FaxCloudGatewayPortListen=4450 FaxCloudGatewayPortSend=4451 FaxCloudMOQTimeOut=120 FaxCloudSendLogAuditRequest=true FaxCloudTF400GatewayMachineName=SQLSERVEREP FaxCloudTimerIntervalBusy=5 FaxCloudTimerIntervalQuiet=60
