Difference between revisions of "Working With FaxAttendant"
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| − | The FaxAttendant runs as part of the CloudFax400 suite. It allows you to monitor inbound and outbound faxes sent either via the cloud, or via | + | The FaxAttendant runs as part of the CloudFax400 suite. It allows you to monitor inbound and outbound faxes sent either via the cloud, or via Faxcom, and to receive alerts when there are problems with the drivers. |
Please see the [[FaxAttendant]] Wiki page for installation information and instructions. | Please see the [[FaxAttendant]] Wiki page for installation information and instructions. | ||
| + | |||
| + | == Dashboard Screen == | ||
| + | |||
| + | This gives an overall picture of the fax activity, and displays the following graphs: | ||
| + | |||
| + | === Audit Summary === | ||
| + | |||
| + | This Graph shows a summary view of the statuses of the most recent faxes. Gone faxes have been successfully delivered. Failed faxes were successfully queued but could not be delivered to the recipient. | ||
| + | |||
| + | "Failed to Queue" faxes could not be sent to the cloud provider, or when they could not be queued on Faxcom. The presence of these may indicate a fundamental problem with your configuration and generally needs attention. | ||
| + | |||
| + | === Faxes Processed Summary === | ||
| + | |||
| + | This graph shows a representation of the throughput of faxes over a period of time (one hour, eight hours or twenty-four hours). | ||
| + | |||
| + | Use the dropdown list to select the type of event you wish to see. You can choose between sent faxes (delivered), failed faxes or queued faxes. Queued faxes included both "sent" and "failed" faxes. | ||
| + | |||
| + | === Failure Reasons === | ||
| + | |||
| + | This graph shows the most common reasons for failure. This can help to identify common repeating problems. | ||
| + | |||
| + | === Disk Usage === | ||
| + | |||
| + | This Graph shows the amount of free and used space on the drive that FaxCloud400 was installed to. | ||
| + | |||
| + | === Additional Reports === | ||
| + | |||
| + | These reports can help to identify fax destinations that frequently cause failures. Top Failed Numbers shows the most common numbers which cause failure. Top Failed-To-Queue numbers shows numbers which cause a failure to queue the fax (failing initial screening). | ||
Revision as of 10:33, 10 October 2011
The FaxAttendant runs as part of the CloudFax400 suite. It allows you to monitor inbound and outbound faxes sent either via the cloud, or via Faxcom, and to receive alerts when there are problems with the drivers.
Please see the FaxAttendant Wiki page for installation information and instructions.
Contents
Dashboard Screen
This gives an overall picture of the fax activity, and displays the following graphs:
Audit Summary
This Graph shows a summary view of the statuses of the most recent faxes. Gone faxes have been successfully delivered. Failed faxes were successfully queued but could not be delivered to the recipient.
"Failed to Queue" faxes could not be sent to the cloud provider, or when they could not be queued on Faxcom. The presence of these may indicate a fundamental problem with your configuration and generally needs attention.
Faxes Processed Summary
This graph shows a representation of the throughput of faxes over a period of time (one hour, eight hours or twenty-four hours).
Use the dropdown list to select the type of event you wish to see. You can choose between sent faxes (delivered), failed faxes or queued faxes. Queued faxes included both "sent" and "failed" faxes.
Failure Reasons
This graph shows the most common reasons for failure. This can help to identify common repeating problems.
Disk Usage
This Graph shows the amount of free and used space on the drive that FaxCloud400 was installed to.
Additional Reports
These reports can help to identify fax destinations that frequently cause failures. Top Failed Numbers shows the most common numbers which cause failure. Top Failed-To-Queue numbers shows numbers which cause a failure to queue the fax (failing initial screening).
