Difference between revisions of "TF400Gateway TroubleShooting"
Line 21: | Line 21: | ||
ProjEmail : Writing line 'A64083' | ProjEmail : Writing line 'A64083' | ||
ProjEmail : strDirPath=E:\Program Files\IMPSGATEWAY\FILES\SMTP\SMTPimpsscan\A64083\ | ProjEmail : strDirPath=E:\Program Files\IMPSGATEWAY\FILES\SMTP\SMTPimpsscan\A64083\ | ||
+ | |||
+ | HostQNum_A.ini contains the Next Reference that will be created in the Impsgateway scan directory. | ||
+ | Once this folder has been created the HostQNum_A.ini will be incremented. | ||
+ | |||
+ | Because the TF400Gateway can interact with several AS400s there may be more than one HostQNum file. | ||
+ | One for each driver HostQNum_A.ini, HostQNum_B.ini etc. | ||
+ | |||
+ | |||
[TF400] | [TF400] |
Revision as of 13:28, 11 October 2011
The first thing to do should be to check the logs in the C:\TF400Gateway\Log directory for the word "error"
Anything other than a Socket Error is considered fatal and needs to be investigated further.
Once a message has been released from the as400, this should appear as an AQR in the TF400Gateway log, so checked for that.
After this we see a variety of packet types:-
ARQ - Add Queue Request MOQ - Message On Queue MNQ - Message Not Queued QRU - Queue Request Update
When the message type is an email as opposed to fax, we should see CreateFile
ProjEmail : Entering CreateFile
Then Later
ProjEmail : sfcn7307 Updating File E:\Tf400Gateway\tf400\HostQNum_A.ini ProjEmail : Writing line 'A64083' ProjEmail : strDirPath=E:\Program Files\IMPSGATEWAY\FILES\SMTP\SMTPimpsscan\A64083\
HostQNum_A.ini contains the Next Reference that will be created in the Impsgateway scan directory. Once this folder has been created the HostQNum_A.ini will be incremented.
Because the TF400Gateway can interact with several AS400s there may be more than one HostQNum file. One for each driver HostQNum_A.ini, HostQNum_B.ini etc.
[TF400] ActivitySortType=2 Archiving=None AS400Port=5203 CheckMissedStatusIntervalInMinutes=30 debug-level=4 DefaultAs400IPAddress=192.168.65.18 DefaultAs400Name=ep400p1 DialSuffix= DriverID=A EmailRecordsToCheck=5 EmailTimerIntervalBusy=5 EmailTimerIntervalQuiet=60 EuroCharRequired=TRUE FaxAtt33kConvertWaitTime=5 FaxAttTrysBeforeFail=10 FaxComServerName=E:\program files\Biscom\FaxcomQ_Queue01 FaxComUserName=Administrator FONT=CO ForcePCLOverlay= ForwardFaxMessagesToRouting=false HostAddress=@presencebpm.com ImpsGateWayPath=E:\Program Files\IMPSGATEWAY ImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingNextImpsgatewayRoutingFolder= 2179 IncomingNextImpsgatewayRoutingTifFileNumber= 6000098 IncomingScanFolder=E:\Faxin IncomingUploadToAS400=true IncomingUploadToImpsgateway=false LincolnEPFaxCLPath=E:\program files\Biscom\FAXCOM Server\u\EPFax\Bin\EPFaxCL.exe LOCALE=EN-UK MAILGATE-MAIL=TF400 MainWindow=TF400 MAX_LEGALPAGE_LENGTH_USABLE=1425 MAX_LETTERPAGE_LENGTH_USABLE=1122 MAX_USA_LETTERPAGE_LENGTH_USABLE=1055 MaxDataRead=7168 MaxDelRecsInUploadQueue=40 MaximumActivitiesToQuery=3 MIN_LEGALPAGE_LENGTH=1245 OverrideConvertStatusToIdle= PCLPageSize=2280 Port=7773 PrintAllPages=TRUE PrintPageLimit=100 PrintServerCheck=2 ReverseSort=FALSE Service-Application=TF400$DIRECTORY:TFRequestHandler.exe SLEEP=15 SockInBuffer=8192 STD_LEGALPAGE_LENGTH_USABLE=1369 SystemDateFormat=MM/dd/yyyy Transport=TCPIP UseDefaultCoverPage=false UseLincolnConverter=True Version=7.6.4 FaxComPassword= [Logicals] TF400$DIRECTORY=E:\TF400Gateway\ TF400$LOG=E:\TF400Gateway\Log\ TF400$TF400=E:\TF400Gateway\TF400\ TF400$TF400_IN=E:\TF400Gateway\TF400\In\ [CloudFax400] FaxCloudDateFormat=dd/MM/yyyyHH:mm:ss FaxCloudDirectory=\\grahamxp\c$\CloudFax400_Files\ FaxCloudEnabled=false FaxCloudGatewayAddress=192.168.65.27 FaxCloudGatewayPortListen=4450 FaxCloudGatewayPortSend=4451 FaxCloudMOQTimeOut=120 FaxCloudSendLogAuditRequest=true FaxCloudTF400GatewayMachineName=SQLSERVEREP FaxCloudTimerIntervalBusy=5 FaxCloudTimerIntervalQuiet=60