TF400Gateway TroubleShooting
From PresenceWiki
The first thing to do should be to check the logs in the C:\TF400Gateway\Log directory for the word "error"
Anything other than a Socket Error is considered fatal and needs to be investigated further.
[TF400] ActivitySortType=2 Archiving=None AS400Port=5203 CheckMissedStatusIntervalInMinutes=30 debug-level=4 DefaultAs400IPAddress=192.168.65.18 DefaultAs400Name=ep400p1 DialSuffix= DriverID=A EmailRecordsToCheck=5 EmailTimerIntervalBusy=5 EmailTimerIntervalQuiet=60 EuroCharRequired=TRUE FaxAtt33kConvertWaitTime=5 FaxAttTrysBeforeFail=10 FaxComServerName=E:\program files\Biscom\FaxcomQ_Queue01 FaxComUserName=Administrator FONT=CO ForcePCLOverlay= ForwardFaxMessagesToRouting=false HostAddress=@presencebpm.com ImpsGateWayPath=E:\Program Files\IMPSGATEWAY ImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingImpsgatewayRoutingScanFolder=e:\Program Files\Impsgateway\Files\Routing\RoutingScan\ IncomingNextImpsgatewayRoutingFolder= 2179 IncomingNextImpsgatewayRoutingTifFileNumber= 6000098 IncomingScanFolder=E:\Faxin IncomingUploadToAS400=true IncomingUploadToImpsgateway=false LincolnEPFaxCLPath=E:\program files\Biscom\FAXCOM Server\u\EPFax\Bin\EPFaxCL.exe LOCALE=EN-UK MAILGATE-MAIL=TF400 MainWindow=TF400 MAX_LEGALPAGE_LENGTH_USABLE=1425 MAX_LETTERPAGE_LENGTH_USABLE=1122 MAX_USA_LETTERPAGE_LENGTH_USABLE=1055 MaxDataRead=7168 MaxDelRecsInUploadQueue=40 MaximumActivitiesToQuery=3 MIN_LEGALPAGE_LENGTH=1245 OverrideConvertStatusToIdle= PCLPageSize=2280 Port=7773 PrintAllPages=TRUE PrintPageLimit=100 PrintServerCheck=2 ReverseSort=FALSE Service-Application=TF400$DIRECTORY:TFRequestHandler.exe SLEEP=15 SockInBuffer=8192 STD_LEGALPAGE_LENGTH_USABLE=1369 SystemDateFormat=MM/dd/yyyy Transport=TCPIP UseDefaultCoverPage=false UseLincolnConverter=True Version=7.6.4 FaxComPassword= [Logicals] TF400$DIRECTORY=E:\TF400Gateway\ TF400$LOG=E:\TF400Gateway\Log\ TF400$TF400=E:\TF400Gateway\TF400\ TF400$TF400_IN=E:\TF400Gateway\TF400\In\ [CloudFax400] FaxCloudDateFormat=dd/MM/yyyyHH:mm:ss FaxCloudDirectory=\\grahamxp\c$\CloudFax400_Files\ FaxCloudEnabled=false FaxCloudGatewayAddress=192.168.65.27 FaxCloudGatewayPortListen=4450 FaxCloudGatewayPortSend=4451 FaxCloudMOQTimeOut=120 FaxCloudSendLogAuditRequest=true FaxCloudTF400GatewayMachineName=SQLSERVEREP FaxCloudTimerIntervalBusy=5 FaxCloudTimerIntervalQuiet=60